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image_pdfimage_print closes a €1.6 million pre-seed investment round: the Firms involved

Milan, May 28, 2024, a company established just 9 months ago, developer of a platform that allows companies to automate the analysis of all conversations had with their customers, such as reviews, calls, questionnaires, tickets, requests to customer support, etc., in real time through artificial intelligence algorithms, has raised a €1.6 million pre-seed funding round involving major international investment funds in order to complete the technological development of its product and accelerate its commercialization at the European level.’s pre-seed stands to be one of the most interesting early-stage transitions of 2024, not only in terms of size but also in terms of the players involved. Indeed, it involves 9 national and international funds and 17 high-profile business angels, including unicorn founders and industry leaders.

In fact, the round was led by 360 Capital, an Italian-French venture capital firm, and 14Peaks Capital, a Swiss fund that invests in SaaS companies in Europe and the United States, and included Italian funds B-Heroes and BIT, Spanish funds Secways and Aticco Ventures, and international funds Growth Engine, Vento – the Italian chapter of Exor Ventures – and Halo, an angel program of Lakestar, among others.

Studio Pavia e Ansaldo assisted Zefi with a team composed of Partner Milena Prisco and Associate Arianna Cortese.

Orrick instead assisted 14Peaks Capital with Partner Livia Maria Pedroni, Senior Associate Ginevra Rebecchini and Associate Claudia Francesca Micol Cirinà, from the Technology Companies Group department led by Partner Attilio Mazzilli.